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We’re here to ensure your stay is seamless. Get instant help with bookings, cancellations, amenities, or any inquiries through our FAQs, knowledge base, video tutorials, or direct support channels.
Resolve issues quickly with our step-by-step guides or contact our team for personalized assistance.
Browse our comprehensive resources for quick solutions.
Discover our world-class amenities and services tailored for your comfort.
Spacious rooms with modern amenities and stunning views.
Savor global cuisines at our award-winning restaurants.
Rejuvenate with our holistic spa treatments.
Host memorable events in our versatile venues.
Join our loyalty program to earn points on every stay and unlock exclusive benefits.
Earn 10 points for every ₹1000 spent on rooms, dining, or spa services.
Use points for free stays, dining vouchers, or spa treatments.
Enjoy priority check-in, room upgrades, and special offers.
We offer assistance in multiple languages to ensure a seamless experience.
Contact us via phone, email, or chat.
Available 24/7 for all inquiries.
Support for international guests.
Find answers 🙂 to our most common questions below.
Visit our Booking page to check availability and reserve online, or call our support team at +91-123-456-7890.
Cancellations made 48 hours prior to check-in are fully refundable. Partial refunds may apply for later cancellations. Contact us for details.
Groups of 10 or more can avail discounts up to 20%. Email support@hitaishirooms.com for a quote.
Pets are welcome in designated rooms. A pet fee applies. Inform us during booking.
Wi-Fi credentials are provided at check-in. Contact the front desk or view our Wi-Fi guide.
Check-in is at 2 PM, and check-out is at 11 AM. Early check-in or late check-out may be available upon request.
Yes, we offer accessible rooms with features like roll-in showers. Contact us to confirm availability.
Sign up on our Loyalty page or contact our team to enroll and earn rewards.
Yes, we offer event spaces for weddings, conferences, and more. Visit our Events page for details.
We accept credit/debit cards, UPI, net banking, and cash at the property.
"The customer service at Hitashi is exceptional. When I had an issue with my reservation, they resolved it immediately and even upgraded my room as an apology. Highly recommended!"
"I travel frequently for business and Hitashi has become my preferred hotel chain. Their customer service team is always responsive and their mobile app makes managing reservations a breeze."
"The live chat feature saved me when I needed to make a last-minute change to my booking. The agent was knowledgeable and fixed everything in minutes. Great service!"
Submit your inquiry, and we’ll respond within 24 hours.
Reach us 24/7 via your preferred method for immediate assistance.
+91-123-456-7890
support@hitaishirooms.com
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